What Information We Collect and Why
When you open an account, we collect the details you provide — your name, email address, phone number, and identity verification documents where required by applicable law in Pakistan. During payment transactions, we record transaction references tied to your JazzCash mobile number, your Easypaisa account, or
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your Raast-linked bank detail so we can match deposits to your wallet and process withdrawal requests accurately. We do not store full payment credentials on our servers; those remain with the respective payment network. We also collect device identifiers, browser type, and session logs to keep
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your account secure and detect unusual access patterns — for example, a login attempt from an unrecognised device in Lahore will trigger a verification step before entry is allowed. Usage data such as pages visited and session duration helps us improve the platform experience for returning
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users. All collected data is processed in accordance with applicable privacy law and is not sold to third parties. You may request a copy of the data we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.